Records Unit

Our Records Unit is managed by a Records Supervisor and a team of highly experienced Records Assistants. In addition to serving the public by phone and at the front counter, the Records Unit also processes police reports, traffic citations, and criminal complaints that officers generate each year.

All Police Department Records are maintained and released by the Records Unit

What We Do

  • Public Records Requests
  • File crime reports with the District Attorney’s Office
  • Process citations
  • Process criminal and collision reports
  • Process warrants
  • Process Ticket sign-offs
  • Fingerprint services; Ink and Live Scan
  • Issue vehicle releases
  • Manage Alarm Program
  • Manage Casino Permit Program
  • Manage Court Liaison and Subpoena Programs

Important Link


Live Scan and Ink fingerprinting is available by appointment only at the Citrus Heights Police Department 6315 Fountain Square Drive Citrus Heights, CA 95621. Contact the Records Unit for an appointment at (916)727-5500, option 2.

Appointments are generally scheduled Monday through Friday.


  • Rolling Fee $25
  • Department of Justice (DOJ) Fee $30-$150
  • Federal Bureau of Investigation (FBI) $17
  • Ink cards $25


Alarm Permits

New alarm applications must be completed within 30 days of an alarm installation and submitted to the Alarm Unit along with the initial fee of $50 made payable to the Citrus Heights Police Department. Failure to do so may result in a $250 Failure to Comply penalty fee after the 30 day grace period.

Mail or deliver your Alarm Permit Application and payments to:

Citrus Heights Police Department
Attn: Alarm Unit
6315 Fountain Square Drive
Citrus Heights, CA 95621

Updating Alarm Permits

Property owners must update their permit information annually. The cost to renew is $15 annually or $35 for a three year renewal.

False Alarm

False alarms can be a reoccurring problem.There is no cost for a response to the first false alarm. The second false alarm response fee is $75; the third $150; the fourth $200; and fifth $250. An additional $250 fee is incurred for each false alarm response thereafter. Annually, when your renewal is processed, the false alarm count resets.


To cancel your Alarm Permit you MUST submit notification to the Police Department in writing (PDF).

Administrative Fines & Fees Review

To request for a balance appeal, balance inquiry, or any other inquiries regarding your alarm permit account, please complete and return this form to:

Citrus Heights Police Department
Attn: Alarm Unit
6315 Fountain Square Drive
Citrus Heights, CA 95621

Police Reports

Copies of reports are usually available 10 business days after an incident is reported. Reports may only be mailed to the requester or picked up in our lobby at 6315 Fountain Square Drive during normal business hours. For your convenience, please call (916)727-5500 prior to coming in to confirm that the report is available for release.

Collision and crime reports are available to victims at no cost. Suspects are not eligible to obtain a copy of the report from our department. If you are listed as a suspect, contact your legal counsel. Collision reports can be released to parties listed as being involved in the accident: registered owners of the vehicles, insurance companies and legal counsel.


  • $10 per Report up to 40 pages in length
  • An additional $0.25 per page after 40 pages
  • $30 per hour for Research and Data Compilation if required to produce your report
  • $38 for every 15 minutes of Audio
  • $53 for every 15 minutes of Video

Vehicle Release


Citizens who have had their vehicles stored or impounded by the Citrus Heights Police Department must appear in person to have that vehicle released. Registered owners and their designee (if applicable) must show a valid California Driver’s License, and current registration.


Pursuant to Resolution 97-1217, prior to the release of your vehicle, you must pay an administrative fee of $180 to the city. This fee must be paid with a cashier’s check, cash, Visa or Master Card, or money orders. No personal checks will be accepted.

Once you have paid the administrative fee, you will be provided with a release form which must be presented to the towing company prior to release of your vehicle. The administrative fee must be paid, in person, in our lobby.

The lobby is open during our normal business hours, Monday through Friday, 8 a.m. to 5 p.m., Saturday, 9 a.m. to 2 p.m., excluding holidays.

Tow Hearing

In accordance with the provisions of CVC 22852, if you are notified that your vehicle has been stored you have the right to a hearing to determine the validity of this storage. Your request for a hearing must be received within 10 days from the date of the notice of storage. You may request a hearing in person at our Police Department lobby or over the phone by calling (916)727-5500 or by writing to:

Citrus Heights Police Department
c/o Tow Hearing Request
6315 Fountain Square Drive
Citrus Heights, CA 95621

The fee for a Vehicle Tow Hearing is $83

Hearing Officer

A hearing officer is available Monday through Friday, 8 a.m. to 5 p.m., excluding holidays. Hearings can be held over telephone or, if necessary, in person.

If you request a hearing, it will be conducted within 48 hours of your request, excluding weekends and holidays. If the registered legal owner fails to request or respond to a hearing, this shall satisfy the post-storage validity hearing requirements of California Vehicle Code 22852.

Holiday Schedule

Police Department Records Unit Holiday Schedule
New Years Day Closed
Martin Luther King Jr. Day 9 a.m. - 2 p.m.
President's Day 9 a.m. - 2 p.m.
Memorial Day 9 a.m. - 2 p.m.
Independence Day Closed
Labor Day 9 a.m. - 2 p.m.
Veteran's Day 9 a.m. - 2 p.m.
Thanksgiving Day Closed
Day after Thanksgiving 9 a.m. - 2 p.m.
Christmas Eve 9 a.m. - 12 p.m.
Christmas Day Closed
New Year's Eve 9 a.m. - 2 p.m.