To protect the health of our community and staff, the lobby is temporarily closed. Services are available by phone, email and online.
Our Records Unit is staffed by a team of highly experienced Records Assistants and managed by our Support Services Supervisor. Our goal is to provide premier service to our community. In addition to serving the public by phone and in person, the Records Unit processes police reports, traffic citations, criminal reports, subpoenas and all documents for the courts.
All Police Department Records are maintained and released by the Records Unit
What We Do
- Public Records Requests - email
- File crime reports with the District Attorney’s Office
- Process citations
- Process criminal and collision reports
- Process warrants
- Process Ticket sign-offs
- when you arrive, call (916) 727-5500, option 1, and advise the dispatcher that you need an officer for a ticket sign-off. Wait at your vehicle until an officer arrives.
- Fingerprint services; Ink and Live Scan - Temporarily suspended
- Issue vehicle and repossession releases
- Manage Department Subpoenas for documents
- For Subpoenas service please call the Records Unit at (916) 727-5500, option 2, when you have arrived and a Records Assistant will advise you when to come to the Lobby door.
- Manage Court Liaison Program
Temporarily Suspended due to COVID
Live Scan and Ink fingerprinting is available by appointment only at the Citrus Heights Police Department 6315 Fountain Square Drive Citrus Heights, CA 95621. Contact the Records Unit for an appointment at (916)727-5500, option 2.
- Rolling Fee $25
- Department of Justice (DOJ) Fee $30-$150
- Federal Bureau of Investigation (FBI) $17
- Ink cards $25
You may request reports via fax at (916) 727-4973, by texting or by emailing ReportRequest@citrusheights.net. Your request will need to include a picture of yourself holding your government issued ID.
Collision and crime reports are available to victims at no cost. Suspects are not eligible to obtain a copy of the report from our department. If you are listed as a suspect, contact your legal counsel. Collision reports can be released to parties listed as being involved in the accident: registered owners of the vehicles, insurance companies and legal counsel.
Copies of reports are processed in the order received. Requested Reports may be mailed, emailed or picked up at 6315 Fountain Square Drive during normal business hours. For your convenience, please call (916) 727-5500 prior to coming in to confirm that the report is available for release.
- $10 per Report up to 40 pages in length
- An additional $0.25 per page after 40 pages
- $30 per hour for Research and Data Compilation if required to produce your report
- $38 for every 15 minutes of Audio
- $53 for every 15 minutes of Video
To facilitate social distancing and limit your contact with our staff, please call (916) 727-5500 and selection option 2 to speak with us before coming to our facility.
Citizens who have had their vehicles stored or impounded by the Citrus Heights Police Department must appear in person to have that vehicle released. Registered owners and their designee (if applicable) must show a valid Driver’s License, and must have current registration or a DMV issued moving permit when applicable.
Pursuant to Resolution 97-1217, prior to the release of your vehicle, you must pay an administrative fee of $180 to the city. This fee must be paid with a cashier’s check, cash, Visa or Master Card, or money orders. No personal checks are accepted.
Once you have paid the administrative fee, you will be provided with a release form which must be presented to the towing company prior to release of your vehicle. The administrative fee must be paid, in person, in our lobby.
The lobby is open during our normal business hours, Monday through Friday, 8:00am - 5:00pm. except holidays. Please see our holiday schedule below for holiday hours.
In accordance with the provisions of CVC §22852, if you are notified that your vehicle has been stored you have the right to request a hearing to determine the validity of this storage. Your request for a hearing must be received within 10 days from the date of the notice of storage. You may request a hearing by phone, in person at our Police Department lobby, or by writing to:
Citrus Heights Police Department
c/o Tow Hearing Request
6315 Fountain Square Drive
Citrus Heights, CA 95621
The fee for a Vehicle Tow Hearing is $83
A hearing officer is available Monday through Friday, 8:00am - 5:00pm., excluding holidays. Hearings can be held by telephone or, if necessary, in person.
If you request a hearing, it will be conducted within 48 hours of your request, excluding weekends and holidays. If the registered legal owner fails to request or respond to a hearing, this shall satisfy the post-storage validity hearing requirements of California Vehicle Code §22852.
|RECORDS HOLIDAY SCHEDULE
|New Years Day||Closed|
|Martin Luther King Jr. Day||9am - 2pm
|President's Day||9am - 2pm|
|Labor Day||9am - 2pm
|Veteran's Day||9am - 2pm
|Day after Thanksgiving||9am - 2pm
|Christmas Eve||9am - 12pm
|New Year's Eve||9am - 2pm