Animal Services

The Citrus Heights Animal Services Division is committed to providing affordable, compassionate animal services to the citizens of Citrus Heights. It is our goal to:
  • Deliver visible support and community education
  • Empower responsible pet owners
  • Foster community involvement
  • Promote healthy human-animal relationships in our community
On May 1, 2012, the city began a new Animal Services program to better serve its citizens and their pets. On weekdays, the city has an Animal Services officer (ASO) available during normal business hours. See below for after hours services.


For emergency assistance, please call 911 or Citrus Heights Police Department at 916-727-5500.  At night and on weekends or holidays, the Animal Services Division operates an emergency dispatch service only for extreme cases. Animal Services voice mail at 916-725-7387, press 1 to leave a message or press 2 to be transferred to the Citrus Heights Police Department if it's urgent.


Services provided through the city include:
  • Stray Animals - Stray animals are picked up, scanned for microchips, checked for licenses, and when possible returned to owners without ever leaving Citrus Heights. Unidentified animals are taken to the Sacramento County Animal Shelter located at 3839 Bradshaw Road.
  • Adoptions - Citrus Heights encourages you to adopt a pet from the county's animal shelter, your local SPCA and rescue groups. Adopt a 'City Kitty' through River City Cat Rescue - weekends at PetCo at Greenback Ln & Auburn Blvd.
  • Licensing - You may purchase a dog or cat license at City Hall, the Sacramento County Shelter, or a Sacramento County Service center. Local veterinarians may also sell pet licenses. You may also apply and pay online through Sacramento County's website.
  • Referral Resources - Referrals are made for spay and neuter clinics, low cost vaccinations, and low cost veterinary care.
  • Helpful Tips - Helpful tips are provided about keeping your pets safe and how to live in harmony with wildlife.
  • Enforcement - We enforce municipal codes and ordinances regarding vaccinations, leash laws, animal endangerment, and licensing.

Contact Animal Services

If you have a concern or a case you would like to report to Citrus Heights Animal Services, you may use "Submit a Concern" on the left side menu bar, phone us at
916-725-PETS (7387) or send your request via .

Holiday Hours 

Animal Services Division operates an emergency dispatch service only for nights, weekends and holidays.  Contact Animal Services at 916-725-7387, press 1 to leave a message or press 2 to be transferred to the Citrus Heights Police Department if it's urgent.

Citrus Heights Animal Services will be closed:     
  • Veteran's Day - Friday, November 11, 2016
  • Thanksgiving - Thursday, November 24 and Friday, November 25, 2016
  • Christmas Eve (observed) - Friday, December 23, 2016
  • Christmas Day (observed) - Monday, December 26, 2016
  • New Year's Eve (observed) - Friday, December 30, 2016
  • New Year's Day (observed) - Monday, January 2, 2017

Lost & Found Animals

To report lost or found animals, please call the Lost and Found Hotline at: