Animal Services

About Animal Services

Citrus Heights Animal Services is committed to providing affordable, compassionate animal services to the citizens of Citrus Heights.

Animal Services Truck

Our Goal

  • Deliver visible support and community education
  • Empower responsible pet owners
  • Foster community involvement
  • Promote healthy human-animal relationships in our community

On May 1, 2012, Animal Services Division was founded to better serve our citizens and their pets. On weekdays, the city has an Animal Services Officer (ASO) available during normal business hours. (See below for after-hours services.)

Emergency and Holiday Service

In an emergency, dial 911

Nights, weekends and national holidays Animal Services provides emergency dispatch services for animal-related calls. Call us at 916-725-7387, press 1 to be transferred to the Citrus Heights Police Department dispatch center.

Daily Operating Hours

Monday to Friday from 9:00 AM - 5:00 PM.

After Hours and Weekends Emergency Services

Calls are triaged by Dispatch and Animal Services Officers are called out as appropriate.

Our officers enforce animal related state laws and municipal codes and ordinances including public safety issues like  animal bites, leash laws, animal endangerment and welfare, and barking complaints.


Animal licenses are required in the City of Citrus Heights and can be purchased online or by mail. For more information please visit our licensing page.

Lost & Found Animals

To report lost or found animals, please fill out a LOST or FOUND Pet Form. For more information visit our Lost & Found page

Stray Dog Pickup

Stray animals are scanned for microchips, checked for licenses and, when possible, returned to owners all without ever going to a shelter. Animals without owner information/who require sheltering are taken to:


11232 B Avenue
Auburn, CA 95603
Placer County Animal Services

Dead Animals

Animals weighing less than 15 pounds may be placed in City garbage cans for disposal. Owned animals over 15 pounds should be taken to a veterinary clinic, pet cemetery, or may be buried on the owners property in compliance with regulations. Animal Services Officers will remove dead domesticated animals from public roadways. Dead wildlife removal is handled by the City’s General Services Department and can be reported online or by calling 916.727.4770 

If you are disposing of dead wildlife yourself, do it properly: wear rubber gloves, wrap the animal in a plastic bag and tie it off before disposing of the wrapped animal in an outside garbage bin.


In a diverse area such as our City, residents and wildlife often need to coexist. We offer very limited wildlife services. Go here for more information.

 To report dead birds which may carry West Nile Virus file an online report with the California Department of Public Health.


Make an appointment online to Adopt a City Kitty through River City Cat Rescue.

We also encourage you to adopt your pet from a local shelter or local rescue group