(Note: SmaRT Ride shuttles cannot travel outside the service boundary. The pick-up and drop-off locations need to be inside the same service zone.)
The SmaRT Ride app will provide passengers with an estimated pick-up time and alert them when the shuttle is about to arrive.
SmaRT Ride customers can also call 916-556-0100 or go online to ondemand.sacrt.com; however, trip requests must be made on the same day. Wait times for service are subject to vehicle availability and demand.
The drop-off window is an estimate based on your desired travel time. Because this is a ride-sharing service, actual drop-off time may vary due to demand. Please understand that while we make every effort to arrive at your desired travel time, you may have a slight wait for the SmaRT Ride shuttle arrival due to demand. If you must arrive at your destination at a specified time, we recommend planning your trip to include a time cushion.
SmaRT Ride service is only available within each designated service zone. SmaRT Ride shuttles cannot travel outside the service boundaries.
The new SmaRT Ride service is provided through Measure A funding. SacRT was awarded with a $12 million grant by the Sacramento Transportation Authority to help expand micro transit into new communities throughout the region.