What if staff does not show up to open the building on the day of the event?
If the contracted rental time has exceeded 15-minutes and no staff member has unlocked the building, clients may call the non-emergency number for CHPD at 916-727-5500 and ask the dispatch to notify the on-call person for General Services. Do not call CHPD if you show up early or rental time has not exceeded 15-minutes past your rental time or your deposit will be charged a fee of $250.00 for an emergency service call. No exceptions.

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1. Is the date I want available?
2. How far in advance can I reserve a date?
3. How can I book a reservation?
4. How is pricing determined?
5. Where can I find pricing?
6. Can I tour the venue?
7. What type of proof is required to determine discounted pricing?
8. Do I have to use a Preferred Caterer for catering?
9. What other preferred vendor lists do you have?
10. Are you allowed to serve alcohol at your event?
11. Who can sign my ABC permit?
12. Can I hang items on the walls?
13. Are candles, sparklers, or open flame allowed in the facility?
14. Does the Community Center have complementary Wifi?
15. Will security be required for my event?
16. Can I use an outside security firm?
17. How many hours can I rent the facility?
18. What do I need to access the Audio Visual Equipment (screen and projector)?
19. Are microphones available at the facility?
20. What are the cleaning requirements?
21. I need to make a contract change or cancellation.
22. How will I get into the building on the day of my event?
23. What if staff does not show up to open the building on the day of the event?
24. Is staff on-site throughout my event?
25. Does the Community Center have a recycling plan in place?