9-1-1 Communications Center

Calls for Service

The Communication Center employees are the lifeline connection between the community and law enforcement. On a normal 24-hour day, the center answers approximately 400 calls for service. Calls for service include reports of criminal or suspicious activities, request for an officer's assistance, reporting a crime, or other quality of life issues. Our Communications Center staff understand the importance of taking care of our community at a moment's notice, day or night, and are always available to our citizens.

Staff

The Communication Center is staffed by highly skilled dispatchers who have joined us from all over California. Dispatchers are responsible for prioritizing calls and workload, sending officers to calls, maintaining an accurate status on each on-duty officer, entering wanted or stolen vehicles, missing persons, and guns into the nationwide database to provide information to other agencies, as well as documenting every call, every status, and every request or entry. The Communications Center is overseen by 3 communications supervisors who are responsible for the overall operation of the Communications Center.