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COVID-19 City Hall Updates
City Hall Is Still Here For You
The COVID-19 situation is constantly evolving, and your City of Citrus Heights Staff and Officials continue to closely monitor updates from the Sacramento County Public Health Department and Office of Emergency Services.
Our Staff is in constant contact with regional, state, and federal-level senior officials — and we are still here for you (click for contact information). The City of Citrus Heights has proclaimed a local state of emergency. While it may seem contradictory, this proclamation does not signify an increased risk to Citrus Heights residents. Rather, by proclaiming a local emergency, the City is taking important administrative action. "This proclamation allows our City potential access to additional aid and available resources — and ultimately assists us in ensuring the safety and well being of our community," said Citrus Heights Mayor Jeff Slowey.
While our City moves through the stages of California’s Resilience Roadmap, our top priority is the health and safety of our community.
While City Hall has closed its lobby and front counters for increased safety, residents and business owners in Citrus Heights still have access to services remotely. All departments remain operational and are available via phone, email, and through our website — we are still here to serve our residents!
To stay up to date on City Hall news, please follow us on Facebook, Twitter, or NextDoor, and subscribe to our monthly e-newsletter.
13 Ways City Hall Is Still Here For You!
- General Lobby & Front Desk
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Phone: (916) 725-2448
- Website for general updates: www.CitrusHeights.net
- Contact our front desk if you have general questions, or would like us to direct you to the right department.
- Public Works & Community Services
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.Phone: (916) 727-4770
- Web: https://www.citrusheights.net/235/General-Services-Department
- Service requests: https://www.citrusheights.net/381/Service-Requests
- Email: generalservices@citrusheights.net
- To report a concern: ServiceRequestGSD@citrusheights.net
- Contact us to report things like street repairs/debris, storm water issues, downed trees, construction projects, potholes, downed or missing street signs, graffiti removal, landscape maintenance, and street light and traffic signal maintenance.
- Cashier
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Phone: (916) 727-4959
- Email: finance@citrusheights.net
- Contact the Cashier and our Finance Division about:
- Where you can purchase bus passes online
- Building permit transactions
- Business licenses transactions
- Title Company “demand letter” inquiries via email
- Past Due statement inquiries via email
- Invoice inquiries via email
- Building Division
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Phone: (916) 727-4760 for general building and safety inquiries
- Inspection Line: (leave a voice message) (916) 727-4750
- Web: https://www.citrusheights.net/134/Building-Safety-Division
- Some permits can be filed online: https://www.citrusheights.net/135/Building-Permits.
- Email: building@citrusheights.net
- Contact the Building Division to file a building permit application over the phone or submit an amendment to a building plan via email.
- Business Licenses
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Phone: (916) 727-4907
- Web: https://www.citrusheights.net/184/Business-Licenses
- Email: businesslicense@citrusheights.net
- Contact us about filing and paying for a business license online and/or questions about your local business.
- Planning Division
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Phone: (916) 727-4740
- Email: planning@citrusheights.net
- Web: https://www.citrusheights.net/195/Planning-Division
- Contact the Planning Division about zoning and development, and filing development applications via email.
- The Citrus Heights Community Center, Sylvan Center, Sayonara Center, and Senior Center
- Web: https://www.citrusheights.net/273/Community-Centers
- Email: msaario@citrusheights.net and dcarpenter@citrusheights.net (preferred means of communication)
- Phone: (916) 727-5400
- Contact our Community Centers if you would like to schedule a future event, or have events-related questions. Please note that our Community Centers are currently closed for walk-ins and appointments, but we are happy to assist you over the phone or via email.
- Transportation and Streets: Permitting
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Phone: (916) 727-4770
- Email for Encroachment Permits: EncPermits@citrusheights.net
- Email for all other permits: GeneralServices@citrusheights.net
- Web: http://www.citrusheights.net/455/Transportation-Streets
- Contact our Transportation and Streets Division for Encroachment, Transportation, and Street Use Permits.
- Development Engineering
- Phone Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m.
- Phone: (916) 727-4770
- Email: GSD-Development@citrusheights.net
- Web: https://www.citrusheights.net/485/Development-Application-Fees
- Contact us for grading permits, encroachment permits, lot line adjustment review and comment, plan checks, and parcel and final map review.
- Garbage & Recycling Services
- The City of Citrus Heights contracts with Republic Services.
- For questions about waste management and recycling, please call (916) 638-9000
- Web: https://www.citrusheights.net/279/Residential-Waste-Management-Recycling
- City Clerk
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Web: https://www.citrusheights.net/130/City-Clerk
- Email: CityClerk@citrusheights.net
- Contact the City Clerk for questions about our City Council agendas and meetings, which are posted online, online Public Records Requests, and Risk Management and/or Claims questions.
- Economic Development
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Email: mhuber@citrusheights.net
- Web: https://www.citrusheights.net/334/Economic-DevelopmentDivision
- Phone: (916) 725-2448
- Contact the Economic Development Division if you’re looking for local business support, including small businesses, or if you are interested in opening a business in Citrus Heights. This Division can help business owners navigate available business resources listed here.
- Housing & Grants
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Web: https://www.citrusheights.net/367/Housing-Grants-Division
- Email: housing@citrusheights.net
- Phone: (916) 727-4830
- Contact our Housing and Grants Division for questions about the administration, monitoring, and implementation of the City’s federal, state, and local housing and community development funds.